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Questions & answers

General

What is Aregro?

Aregro is an analytics and optimisation tool for eBay ads. It fetches your seller account's campaign reports daily and shows you in one dashboard what your advertising costs, what it returns and where you should adjust.

Who is Aregro for?

For eBay sellers who run ads regularly — from a single seller with one account to an agency managing several seller accounts.

Does Aregro support both campaign types?

Yes. Aregro analyses both Basic-strategy campaigns (cost per sale, CPS) and Premium-strategy campaigns (cost per click, CPC) and brings them together in one overall view.

Data & security

Where does the data come from?

All figures come from your own seller account's campaign and ad reports. Aregro retrieves them via the API that eBay provides to sellers and authorized applications for exactly this purpose — after your explicit authorization via your eBay login. Aregro is an independent product and is not affiliated with eBay Inc.

Do I have to share my eBay credentials?

No. You sign in directly with eBay (OAuth) and grant Aregro read access, which you can revoke any time in your eBay account. Aregro never sees your credentials.

Can Aregro change my campaigns or listings?

No. Aregro only reads report and campaign data. You make all changes — bids, budgets, keywords — yourself in the eBay Seller Hub.

How up to date is the data?

eBay provides campaign reports on a daily basis. Aregro fetches them automatically every night — so you always work with yesterday's state. Note that eBay can attribute sales up to 30 days after an ad click, so very recent figures may still improve afterwards.

Features

What do ACOS and ROAS mean?

ACOS (Advertising Cost of Sale) is your ad spend relative to ad revenue — the lower, the more profitable. ROAS (Return on Ad Spend) is the inverse: ad revenue divided by ad spend — the higher, the better. Aregro calculates both automatically for every period.

Where do the keyword recommendations come from?

From your own data: Aregro compares your buyers' actual search queries with your set-up keywords. Search terms that sell but don't exist as keywords are suggested for adoption; terms that only cause click costs are suggested as negative keywords.

Can I manage multiple eBay accounts?

Yes — depending on the plan, up to 10 accounts under one login, switchable with a click.

Contract & billing

How long is the contract?

Aregro can be cancelled monthly. There is no minimum term and no setup fee.

How can I pay?

Billing is handled conveniently via PayPal subscription.

What happens after the trial?

The free trial runs for 14 days. After that it automatically continues into your chosen plan and the first payment is charged via PayPal. If you cancel during the trial, access ends at the trial's end — at no cost.

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